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Frequently Asked Questions

  • Notice of Privacy Practices
  • What is Play Therapy?
    Play Therapy is fun for the client but it's also extremely effective for bringing about change. The area of the brain responsible for verbalizing inner struggles and applying abstract principles is not developed until late adolescence. This is why talking through issues is typically not the most effective form of help for children. For most children their natural form of communication and method of learning new skills is playing! For much more information about how Play Therapy works, visit:
  • How long does therapy usually take?
    The therapeutic process usually depends on various factors and is different for each individual. Speak with your therapist on your individual goals you would like to accomplish and what your ideal timeline would look like.
  • Fees and Insurance
    Insurance Plans Citrine Psychological Services is in network with many major health plans, however, certain therapists may not be in network with some plans. New clients are expected to contact your insurance company to confirm coverage for mental health services and to ensure our clinic is in network with your plan. Additionally, we recommend asking about your coverage, such as deductible, co-pay or cost sharing prior to starting services. In network with the following insurance companies: HealthPartners Optum Medica Surest UMR UnitedHealthCare Medical Assistance (MA) Blue Cross Blue Shield UCare Session Rates The following are the session rates for our most commonly offered services. We also offer private pay or self pay. Additionally we offer a sliding scale fee for clients who do not have insurance and/or meet income guidelines, please contact us for more information. Intake session: $200 Individual psychotherapy/play therapy sessions (53+ minutes): $150 *Shorter duration sessions may have reduced fees Family/Couples session: $150 Interactive complexity (billed in conjunction with other services): $25 No Surprises Act/Good Faith Estimate Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals that are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit
child at play therapy in Woodbury, MN
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